HEALTHsuite Mercato

The Premier Solution For

Medicare Advantage, Medicaid & The Marketplace

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RAM Professional Services

With you every step of the way.

No two health plans operate the same - and understanding that premise has guided RAM in developing our professional services offerings to match your needs, leveraging the power of HEALTHsuite Mercato to improve every aspect of your business.


Implementation Methodology

RAM follows a structured implementation methodology that spans the entire implementation process.  This methodology allows plans to get up and running quickly and accurately while providing consistent auto-adjudication rates above 90 percent.


Data Conversion

HEALTHsuite Mercato streamlines the conversion of health plan data by providing predefined APIs to simplify the process (members / dependents, providers, authorizations, claims, accumulators, notes, premium billing starting balances, etc.), so you won't miss a beat in the transition to the newest generation of health plan technology.


Integration and Data Exchange

The EDI Gateway facilitates the seamless exchange of information among the plan, benefit administrator, government agencies, trading partners, and internal applications (ANSI X12 and proprietary data formats fully supported).


Customer Support

While HEALTHsuite Mercato provides a worry-free environment for your health plan administration, you will never be alone with RAM's 24 x 7 customer support.



We offer comprehensive system administration, configuration and core training for all aspects of the RAM solution suite.




Medicare Advantage


Dual Eligible / FAI


Commercial HMO / PPO




Healthcare BPO


Careers at RAM

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For organizations that want to reduce demands on in-house IT staff or for those who desire the peace of mind that comes with the professional services of a hosted solution, we offer our products in a Cloud or Software as a Service (SaaS) mode.  In this type of deployment, all hardware and software resides at our secure hosting facility, managed by our professional IT staff and accessed 24 x 7 x 365 via a dedicated line or standard Internet connection.


BPO Services

If desired, we also offer complete services for organizations looking to outsource their business processes.




All content 2013, RAM Technologies, Inc. All rights reserved. Information in this web site is subject to change without notice. RAM Technologies makes no guarantee and has no liability for incorrect or outdated information contained in this site. HEALTHsuite is a registered trademark and eHealthsuite is a trademark of RAM Technologies, Inc. IBM is a registered trademark of International Business Machines Corporation. All other brand and product names are trademarks or registered trademarks of their respective companies. The Claims Processing Software and Healthcare Benefit Administration Solutions of RAM Technologies have been successfully implemented at health plans and benefit administration companies throughout North America and offer the best value among all health care claims management systems.


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