CAREER OPPORTUNITIES

RAM Technologies, Inc. develops revolutionary software to simplify the complex business of healthcare administration. Our innovative solutions HEALTHsuite Mercato and eHealthsuite deliver advanced functionality across the health plan enterprise.

Meriting a top spot in the Philadelphia Business Journal's "List of Top Software Developers" for five consecutive years, named Most Promising Insurance Technology Solution Provider by CIO Review and included in Inc. Magazine's List of Fastest Growing Private Companies, RAM Technologies, Inc. continues to expand our presence in the health insurance industry.

We are always looking for qualified, experienced candidates to join the RAM team.

Current position openings include:

IT Business Analyst
J2EE Developer
Quality Assurance Analyst

Implementation Business Analyst

Technical Writer
UNIX Systems Administrator

Implementation Project Manager
Client Account Manager

IT Business Analyst

We are looking for a full-time IT Business Analyst who is responsible for the determination and analysis of client business requirements, the creation of documentation for business requirements, functional specifications that provide recommended system solutions, as well as providing IT support for regulatory and compliance issues.

Responsibilities:

  • Formulating and defining the objectives and scope of business requirements.
  • Gathering data and business needs in consultation with business managers and end users.
  • Analyzing business problems and assessing how automation can be implemented to solve them.
  • Making recommendations on software solutions including possible software procurement to support business goals.
  • Developing documentation to accurately capture client business requirements and system solutions to support client business objectives.
  • Creation and delivery of presentations of business requirements and recommended solutions to business managers and end users.
  • Travel throughout the U.S. about 10%.

Requirements:

  • Must have a minimum of 3 to 5 years of experience as a Business Analyst in the healthcare (Health Insurance/Payer) industry.
  • Must have a minimum of 3 years of computer applications experience.
  • Bachelor’s Degree in Information Technology or equivalent experience.
  • Experience with Medicare Advantage and Managed Medicaid health insurance is a plus
  • Knowledge of MS Visio, MS Word, MS Excel, MS Access.
  • Exceptional oral and written communication skills.

Excellent salary range and benefits.

To Apply for This Position:

  • Send resume as "Word" document and cover letter with salary requirements to HR@ramtechinc.com
  • Include "IT Business Analyst" in the subject line of email

J2EE Developer

There is an immediate opening at RAM Technologies, Inc. for a J2EE Developer.

RAM is seeking a performance-driven individual dedicated to joining our team and contributing to our continued success. Under general direction, the successful candidate will develop applications from functional and technical specifications; design, code, test, debug, and document these programs; and regularly work as part of a team on complex projects.

Candidate Requirements

  • Bachelor of Science degree in Computer Science, MIS, or a related field
  • 1 year experience in J2EE development
  • Hands on experience with JSP, Struts, HTML, XML, Servlet, EJB and JDBC
  • Experience with Java IDEs - Eclipse, RAD, etc.
  • Relational database knowledge and fluent with SQL programming
  • Experience with Unix a plus
  • Experience with WebSphere Application Server 7.x a plus.
  • Healthcare payer expertise is a plus.
  • Excellent oral and written communication skills

Salary requirements must accompany resume for consideration.

To Apply for This Position:

  • Send resume as "Word" document and cover letter with salary requirements to HR@ramtechinc.com
  • Include "J2EE Developer" in the subject line of email

Quality Assurance Analyst

Responsibilities:

This position is responsible for developing test cases based on business requirements and functional specifications; functional and regression testing of system changes and software enhancements, and documenting and delivering solutions to clients.

DUTIES INCLUDE:

  • Writing SQL queries
  • Monitoring and addressing client issues or questions
  • Developing test scripts
  • Conduct various types of testing
  • Other duties as assigned

Requirements:

  • Candidate must have a minimum of 1 to 3 years of experience as a Quality Assurance Analyst in the healthcare (Health Insurance/Payer) industry. Minimum 1 years work experience with technology (i.e., UNIX, SQL, etc.).
  • Candidate must have experience writing SQL queries as well as functional and regression testing experience. The ability to interact directly with programming staff as well as clients.
  • Attention to detail and the ability to work under time constraints are also required. Knowledge of the healthcare industry, ability to read programming and EDI experience is a plus.
  • Must possess strong analytical skills as well as exceptional written and oral communication skills.
  • 3-5 years experience
  • Bachelor’s Degree in Information Technology discipline or equivalent experience is required.
  • Experience with MS Word, MS Excel, MS Access.

Excellent salary range and benefits.

To Apply for This Position:

  • Send resume as "Word" document and cover letter with salary requirements to HR@ramtechinc.com
  • Include "QA Analyst" in the subject line of email

Technical Writer

Candidate will be responsible for creating and maintaining documentation in support of the company’s product offerings. Must have strong writing and communication skills, including the ability to interact directly with subject matter experts. Attention to detail and the ability to work under time constraints is a must.

Knowledge of the healthcare industry and/or working experience with technology is a plus.

Required Skills:

  • Bachelors degree in Technical Communication, English, or related discipline with a minimum of 6 years of related experience; Masters degree in similar disciplines with a minimum of 4 years of related experience
  • Proven ability to coordinate, write, edit, and produce a wide range of end user, technical documents
  • Highly proficient in MS Office, Framemaker, and Adobe Acrobat
  • Ability to work independently or collaboratively as a member of a team

Special Qualifications:

  • Experienced in creating "from-scratch" documentation, that is, overall planning, designing, and writing of manuals
  • Special talent for writing end-user software procedures
  • Familiar with information technology and business processes
  • Sharp in learning and comprehending new systems and methods

Excellent salary range and benefits.

To Apply for This Position:

  • Send resume as "Word" document and cover letter with salary requirements to HR@ramtechinc.com
  • Include "Technical Writer" in the subject line of email

UNIX Systems Administrator

We are looking for a senior level UNIX Systems Administrator.

Responsibilities:

  • Installs, configures, and maintains UNIX operating systems.
  • Analyzes and resolves problems associated with the operating system's servers, hardware, applications, and software.
  • Detects, diagnoses, and reports UNIX related problems on servers.
  • Provides daily support for management of all AIX and Linux systems including operating system upgrades, storage and volume management, and hardware maintenance.
  • Manages operating system installation and administration of all AIX environments.
  • Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes.

The successful candidate will display skill levels in some or all of the following areas:

  • Operating Systems – AIX 6 and 7
  • Hardware – IBM P6 to P8
  • Network – TCP/IP a plus
  • Languages – ksh a plus
  • Other – Power VM a plus
  • Software – IBM DB2 9.X, 10.X a plus

Requirements:

  • Good interpersonal skills to interact with clients and coworkers.
  • Knowledge of the healthcare and insurance industries are pluses.
  • This position provides a full benefit package and compensation commensurate with experience.
  • To apply for this position, submit your resume and cover letter.

To Apply for This Position:

  • Send resume as "Word" document and cover letter with salary requirements to HR@ramtechinc.com
  • Include "UNIX Sys Admin" in the subject line of email

EEO / AA Employer

Implementation Project Manager

Responsibilities:

Responsible for the planning, organizing, and management of project tasks and resources to bring about the successful completion of project goals and objectives. Responsibilities include: identification of project objectives and goals, planning the work according to the objectives, assessing and controlling project risks, estimating resource requirements, allocating resources, organizing the work, assigning tasks, directing activities, controlling project execution, tracking and reporting progress, controlling project quality, managing and resolving project issues, identifying, managing and controlling project changes, communicating project status and issues to all stakeholders, and successfully completing project within time and budget constraints.

Duties Include:

  • Developing and managing project plan, tasks, timelines, milestones and deadlines
  • Coordinating work with functional area leaders and monitoring and reporting on project status and issues
  • Assigning tasks to staff and supervising work
  • Coordinating and responding to client issues

Minimum Requirements:

  • Industry Experience:  5 years in healthcare industry working in insurance company or software company providing solutions to insurance companies
  • Skills & Knowledge: MS Project, MS Word, MS Excel, MS Visio. Exceptional written and communication abilities.
  • Years of Experience:  10
  • Education:  Bachelor's Degree. Master's Degree Preferred. Certification in Project Management a plus.
  • Travel Requirements:  50% of time
  • Number of Implementations:  5
  • References:  Two Former Employers (Direct Manager), 1-2 Clients

To Apply for This Position:

  • Send resume as "Word" document and cover letter with salary requirements to HR@ramtechinc.com
  • Include "Impl Proj Mgr" in the subject line of email

EEO / AA Employer

Client Account Manager

Responsibilities:

This client facing role is responsible for managing RAM client accounts with an emphasis on relationship building to encourage new and repeat business opportunities. This role requires precise attention to detail and the ability to quickly adapt to changing priorities. This position is NOT a sales position. This resource is focused on the customer experience, possesses prior customer account management experience, and can "hand hold" the customer as required to establish and maintain a positive client relationships. The ideal candidate will be able to work collaboratively with various internal groups, is self-motivated, and can work well in a fast paced team environment.

Duties Include:

  • Maintain client relationships and respond to client needs
  • Serve as internal advocate for client processes and requirements
  • Coordinate with multiple internal groups to identify and meet client needs
  • Deliver status reports and presentations to clients
  • Introduce new functions and features to the customer base
  • Maintain consistent and clear communication with the customers
  • Maintain customer retention and loyalty by establishing relationships
  • Engage in consultative conversations and identify business expansion opportunities and position RAM as a preferred solution provider.
  • Be proficient in a ‘save’ situation
  • Develop and oversee RAM’s client satisfaction survey process and internal follow up

Minimum Requirements:

  • Industry Experience:  A minimum of 3 years of experience in the healthcare (Health Insurance Payer) industry - 5 years is preferred.
  • Skills & Knowledge: Outstanding written and verbal communication skills are required as well as multi-tasking, collaborative thinking and problem solving is essential.  Previous account management and/or relationship management experience, as well as familiarity with Healthcare Payer technology systems, is important. 
  • Years of Experience:  At least 4 years of direct client interaction
  • Education: Minimum 4 year undergraduate degreee, Masters Preferred
  • Travel Requirements:  Willingness to travel.

To Apply for This Position:

  • Send resume as "Word" document and cover letter with salary requirements to HR@ramtechinc.com
  • Include "Client Acct Mgr" in the subject line of email

EEO / AA Employer

Implementation Business Analyst

Responsibilities:

Responsible for the determination and analysis of client business requirements relative to system configuration and implementation, the creation of documentation for business requirements and recommended configuration, and maintaining task status and reporting. Responsibilities also include assisting clients with configuration, training, testing, and production activities.

Duties Include:

  • Analyzing business problems and assessing how software solutions can be implemented to solve them
  • Formulating and defining the objectives of business systems
  • Gathering data and business needs in consultation with business managers and end users
  • Making recommendations on software configuration to support business goals
  • Developing documentation to accurately capture client business requirements and system configurations to support client business objectives
  • Identifying business requirements for system enhancements and designing software solutions to address the business requirements
  • Creation and delivery of presentations of business requirements, recommended configuration and solution options to business managers and end-users

Minimum Requirements:

  • Industry Experience: Candidate must have a minimum of 3 to 5 years experience as a business analyst in the healthcare industry. Implementation experience with healthcare software and healthcare organizations is a plus.
  • Skills & Knowledge: MS Word, MS Excel, MS Visio. Must possess exceptional written and oral communication skills.
  • Years of Experience:  5
  • Education:  Bachelor's Degree in Information Technology discipline or equivalent experience is required.
  • Travel Requirements:  50% of time
  • Number of Implementations:  2
  • References: Two Former Employers (Direct Manager), 1-2 Clients

To Apply for This Position:

  • Send resume as "Word" document and cover letter with salary requirements to HR@ramtechinc.com
  • Include "Impl Bus Analyst" in the subject line of email

EEO / AA Employer